Hotel Management Masterclass
Commercial leadership of a property: performance, positioning, cost control and service standards.
Capability building
Hotels rarely underperform for lack of demand. They underperform on pricing, procurement, cost control and maintenance discipline. The Academy is where those gaps get closed.
Modules
Sessions run across the three days, in parallel with the exhibition and forums.
Commercial leadership of a property: performance, positioning, cost control and service standards.
Dynamic pricing, forecasting, channel mix, OTA economics and total revenue management.
Specification writing, supplier qualification, tendering, contracts and portfolio-level buying.
Menu engineering, food-cost control, kitchen productivity and supplier relationships.
Linen programmes, chemical management, productivity standards and cost per occupied room.
Preventive maintenance, energy management, water systems and asset lifecycle planning.
Venue selling, event operations, delegate experience and event revenue management.
From feasibility through financing, design coordination and pre-opening procurement.
Academy partnerships put your organisation at the centre of East Africa's hospitality skills agenda.